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FAQs

How do I choose a motorcycle jacket?

Consider the jacket's safety features, material, fit, and style. At Kiyoki, we're happy to help you find a jacket that meets your needs and preferences.

How do I know what size to order?

Each product page on our website has a size guide. We recommend that you refer to these guides to help you choose the right size. If you're still unsure, our customer service team would be happy to assist you.

What materials are your jackets made from?

Our jackets are made from high-quality, durable materials that provide protection and comfort.

What sizes do your jackets come in?

We offer a range of sizes to accommodate all riders. Please check the product details for specific sizing information.

Do you offer express shipping on all orders?

Yes, we offer fast Australia Post Express Shipping on all orders. This ensures speedy delivery and outstanding service.

How can I track my order?

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order.

What is your return policy if the jacket doesn't fit or meet my expectations?

We offer a 30-day return and exchange policy. If the jacket doesn't fit or meet your expectations, you can return it within 30 days.

Do you offer international shipping?

Yes, we do offer international shipping. However, any import duties, taxes, or brokerage fees due at the time of delivery are the responsibility of the recipient. For more information, please visit our Shipping Policy page.